At Hero, we believe that our employees will take great care of our customers because we take great care of our employees. That is why we are looking for the best of the best to join our team and have designed an amazing benefits package to take care of each one of our team members.
A Lead Installer at Hero is responsible for installing new heating and cooling equipment into residential homes. Candidates who will thrive in this role consistently exceed customer’s expectations, develop apprentices, and ensure a world-class customer experience through craftsmanship, industry knowledge, and teamwork. They are also great at surpassing goals and are energized by growing with their team.
Hero keeps our T.R.U.E. core values as a top priority. We are a high energy team that is growing fast. We set goals, reward team members for hard work, and push each other to be the best we can be.
Core Values
- Team Before Self
- Remarkably Great & Driven
- Ultimate Professionalism
- Excellent Communication
Amazing Benefits Package
- Competitive Compensation: $26-$40 per hour
- 4% 401k Employer Contribution
- S.A. and F.S.A plans available
- Full access to Peak Health fitness and recovery center
- Employee discounts on services – at cost pricing available
- Uniforms provided
Schedule
- 7am-4pm, end times vary based on completion of work and business needs
- 35-45 hours per week are typical for this role
- Overtime may be offered and at times can be required
Essential Job Duties
- Lead entire onsite team through the installation to ensure job is completed efficiently
- Complete HVAC installations in a timely manner while maintaining meticulous craftsmanship
- Execute a consistent customer walkthrough on calls in accordance with company process
- Onboard new apprentices and help them develop to become lead installers
- Handle customer concerns when on jobsites, and escalate to install manager when appropriate
Qualifications
- Demonstrates Hero core values at a high level (T.R.U.E.)
- Valid driver’s license with clean driving and criminal record
- Certified in Warm Air, Gas, Refrigeration, and Hot Water & Steam
- 2+ years’ experience in installing residential HVAC systems
- Must be able to regularly lift 50+ pounds
- Must be highly detailed and demonstrate the ability to follow through
- Highly motivated, flexible, and great attitude on life
- On time and prepared to work before the scheduled start time
Do you have what it takes to be a Hero? Apply Today!
